web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Location tracking of field technician

(0) ShareShare
ReportReport
Posted on by 156

Hello everyone, 

The field service superuser wants to track location of their resources on the booking date

Only the resource whose Organization Unit is "A" should be tracked. 

How to achieve this complete functionality?

Thanks in advance!

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi T.iara,

    First, enable the 'Enable Location Tracking' and set the tracking time:

    pastedimage1658971234405v1.png

    Then navigate to the schedule board and filter the resource:

    pastedimage1658971409543v2.png

  • Teska.chawla Profile Picture
    156 on at

    Hello, thanks for the info.

    But enabling that will turn on the tracking for all resources in the organization.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Travis South Profile Picture

Travis South 54

#2
Syed Aqib Raza Profile Picture

Syed Aqib Raza 42

#3
ParthPatel249 Profile Picture

ParthPatel249 33

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans