web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Location tracking of field technician

(0) ShareShare
ReportReport
Posted on by 156

Hello everyone, 

The field service superuser wants to track location of their resources on the booking date

Only the resource whose Organization Unit is "A" should be tracked. 

How to achieve this complete functionality?

Thanks in advance!

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    on at

    Hi T.iara,

    First, enable the 'Enable Location Tracking' and set the tracking time:

    pastedimage1658971234405v1.png

    Then navigate to the schedule board and filter the resource:

    pastedimage1658971409543v2.png

  • Teska.chawla Profile Picture
    156 on at

    Hello, thanks for the info.

    But enabling that will turn on the tracking for all resources in the organization.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 75 Super User 2025 Season 2

#2
Siv Sagar Profile Picture

Siv Sagar 52 Super User 2025 Season 2

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 42 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans