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Quote close as won fails and leaves quote in closing state

Posted on by 10

My situation is slightly different from the others posted on this forum.

Created Lead, Opportunity (work based), quote.  Imported quote lines from project for estimates.  Everything looks good.  Try to close quote as won.  NOTHING happens.  It says processing for about 20 seconds and then comes back.  No change in status, no draft project contract.

Now, since it won't create a draft project contract, I try to create a project contract and associate it with the quote.  However, I get the error message:

Exception Message: This quote is being closed and hence cannot be closed again. Please refresh after some time.

ErrorCode: -2147220891
HexErrorCode: 0x80040265

ErrorDetails:
OperationStatus: 0
SubErrorCode: -2146233088
Plugin:
PluginTrace: [Microsoft.Dynamics.ProjectService.Plugins: Microsoft.Dynamics.ProjectService.Plugins.PostQuoteWinCreateOrder]
[[removed]: Project Service - PostQuoteWinCreateOrder]
Entered Microsoft.Dynamics.Sales.Plugins.MainOperationQuoteWin.Execute(), Correlation Id: [removed], Initiating User: [removed]2
Exiting Microsoft.Dynamics.Sales.Plugins.MainOperationQuoteWin.Execute(), Correlation Id: [removed], Initiating User: [removed]2
Entered Microsoft.Dynamics.Sales.Plugins.PostQuoteWin.Execute(), Correlation Id: [removed], Initiating User: [removed]
Exiting Microsoft.Dynamics.Sales.Plugins.PostQuoteWin.Execute(), Correlation Id: [removed], Initiating User: [removed]

I have waited 24 hours without resolution (it never closed)

We are on a trial version so cannot open a ticket.  Any help would be appreciated.

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