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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Workflow should only run on stage exit while moving forward in BPF

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Posted on by 35

there is a need of implementing workflow on stage exit in workflow. but the catch is i need to run workflow only when the stage is moving in forward direction. when moving in backward direction again the action should not run

I have the same question (0)
  • Haig Liu Profile Picture
    Microsoft Employee on at

    Hi vishal malav intime,

    Quick question:

    What did you do in the workflow (could you provide the screenshot) and you need the workflow run one time or each time when the stage is moving in forward direction?

  • Suggested answer
    vishal malav intime Profile Picture
    35 on at

    So, i need to update a review date field when the review stage is done and move forward for second review stage . but what happning is when i am moving forward the review date is updating but the same behavior is happning when i am moving backward from review stage. since the review is not done but the date is updated.

  • Suggested answer
    Bipin D365 Profile Picture
    28,995 Moderator on at

    Hi,

    Please share your workflow and bpf screenshot.

    Can you not add condition in your workflow ?

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