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Customer experience | Sales, Customer Insights,...
Answered

UCI Upgrade in D365 CRM, does it has database changes

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Posted on by 5

Are there any changes to database in the new UCI upgrade for D365 CRM?

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  • Verified answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    It is a UI upgrade, there will not be any changes to the database schema related your custom entities or entities in Dynamics 365 Customer Service or Sales or other modules.  

    Entities and settings introduced for UCI have already been applied to all the CRM online instances. The classic web client will be switched off on 11th Dec 2020 and Microsoft may do some service updates before that date related to UCI transition but any update may include new settings or entities related to UCI and it wont affect other entities or data,

    Few useful links related to the transition

    docs.microsoft.com/.../checklist-transition-unified-interface

    docs.microsoft.com/.../faqs-transition-unified-interface

    community.dynamics.com/.../

  • Ran Zhang Profile Picture
    on at

    Hi, as above explained, current entities and tables will keep the same in database but we will add more as new features are introduced in UCI.

  • Suggested answer
    AK14 Profile Picture
    5 on at

    Thanks Kokulan for your response.

  • AK14 Profile Picture
    5 on at

    Thanks Ran

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