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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Back up recovery of Dy...
Customer experience | Sales, Customer Insights,...
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Back up recovery of Dynamics 365 marketing solution

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Posted on by Community Member Microsoft Employee

Hi I created an App based on Dynamics 365 Marketing on Azure cloud. 

as part of IT security approval process, it was requested to have a back up plan in case if the App is accident deleted by someone.

I exported the solution, and flows and saved those into the local GIT hub repository.

Is there any easy way to back up the data created under segments, customer journey, marketing pages, marketing email  and more listed under image 1. I export the marketing pages and try to import them to dev environment to ensure that works. I couldn’t successfully imported.

does the D365  back up the data each nigh as Oracle database (rollback the data if required)? is there way to back up the production solution and data without exporting as zip file or excel file?

thank you, Siva

image 1

pastedimage1606524737982v1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Back up recovery of Dynamics 365 marketing solution

    Hi Clofly,

    I read through the document. It explains backing up and restore the whole environment.

    In our case. in production environment,

    we created two different apps (App A and B) based on D356 marketing for separate clients.

    However, if i need to restore only App A in the even of complete destruction of the original App A. Is there anyway i can restore the App A without affecting the changes made on App B or other solutions exist on the environment.

    thank you,

    Siva

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Back up recovery of Dynamics 365 marketing solution

    Thanks a lot, Clofly. As per the document, i will try it and update you.

  • Suggested answer
    cloflyMao Profile Picture
    cloflyMao 25,202 on at
    RE: Back up recovery of Dynamics 365 marketing solution

    Hi Siva,

    Have you tried system backups?

    https://docs.microsoft.com/en-us/power-platform/admin/backup-restore-environments

    In addition, for data(entities records), you could also raise a support request for backup.

    Regards,

    Clofly

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