Dear experts,
I have questions below related to Customer credit groups.
As mentioned, Credit limit on Customer credit groups will be checked first, if Credit limit amount is passed, it will check the individual customer’s total limit (included Temporary credit limit/ Credit limit and Insurance and guarantees).
As my testing:
I. Setting for Customer credit group: Credit limit: 1,000,000.00
II. Setting for Customer 000001, entity USMF: Total Credit limit: 18,000
III. Create Sales order value: 1,000,001.00
As my understanding, the blocking reason should has 1 reason Exceeded credit limit (Exceed Customer credit group)
But the result is not:
Please help me advice,
Thank in advance,
Best regards,
Thu