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Finance | Project Operations, Human Resources, ...
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Check digit error on vendor invoice with Norwegian vendor bank account

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Hello! We are running into an error I haven't seen before when trying to process invoices for a Norwegian vendor. We did not have any errors when adding the Norwegian bank account to the vendor's account, and it matches the invoice's payment instructions. However, when we add the vendor bank account to the invoice, a banner that says, "The check digit of the payment reference is incorrect" pops up and processing cannot continue.
 
Has anyone had a similar issue? Any ideas of how to resolve this issue?
 
Thank you!
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  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    13,685 Super User 2025 Season 1 on at
    Check digit error on vendor invoice with Norwegian vendor bank account
    Hi,
    Could you provide more details, preferably with screenshots, to clarify the scenario? Are you referring to adding the vendor bank account on the journal lines or directly on the vendor transactions? This will help ensure we address the exact requirement or issue.
  • Waed Ayyad Profile Picture
    8,450 Super User 2025 Season 1 on at
    Check digit error on vendor invoice with Norwegian vendor bank account
    Hi,
     
    Did you do any customization in this area?
     
     
    Thanks,
    Waed Ayyad

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