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Customer experience | Sales, Customer Insights,...
Suggested Answer

Updating work queue item values is not permitted for this queue.

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Posted on by 2
Hi all,
 
I'm trying to update a work queue item from 'Update queue Item' action in desktop flow. But getting the below error message. Even if checked from power automate portal, I can't able to find any related settings.
 
Error message: Updating work queue item values is not permitted for this queue. To enable this feature, please adjust the work queue settings under work queues in the Power Automate portal.
 
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Please help me on this.
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  • Suggested answer
    Esbastian Profile Picture
    5 on at
    I had this error happened to me.
     
    In my case, it happened that I had already updated the status of the work queue item and within the same flow I was trying to update it again.
     
    Hence, my suggestion will be to double check your flow and make sure you are only updating the status of the queue item once.

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