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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to Restrict Outbound Emails in Dynamics 365 to Specific Domains Only?

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Hello everyone,

I’m looking for a way to globally restrict outbound emails in Microsoft Dynamics 365 so that, in our dev environment, they are only sent to specific domains. I want to block any email from being sent to recipients outside of these allowed domains, ideally through a rule or setting that would apply automatically across all customer journeys and marketing campaigns.

I’m aware that I can filter audiences with segments within individual Real Time journeys, but I’m looking for a global-level configuration to avoid needing to customize each journey individually. Does Dynamics 365 offer a built-in allowlist or email restriction feature that can be applied across the entire environment? Or would this require an external integration or customization?

Thanks in advance for any insights or recommendations!

I have the same question (0)
  • Suggested answer
    Vahid Ghafarpour Profile Picture
    12,278 on at
  • CU30101535-0 Profile Picture
    2 on at
    Thanks for your answer. Unfortunately we have not connected Exchange with Dynamics, so that trick is not applicable in our case.

    Is there not any other alternative?

    Thanks again

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