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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Send email with form s...
Customer experience | Sales, Customer Insights,...
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Send email with form submission field values to lead or cantact who filled out the form

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Posted on by Megancs98 61
Hello Community!
 
 
How is it possible to send an email to a contact/lead who has submitted a form? 
 
The form is embedded on a website and the email I would like to send out should contain the values from the form submission. Eg. a person submits a contact form from a webpage with the fields /First Name/, /Last Name/, /Email/, /Message/. 
I would then like to send this contact/lead an email with the values that have been submitted. Eg. 
 
/Thank your for your inquiry, You have submitted the following: ....../ 
 
I would like to know how to solve this in outbound marketing, but I am also interested to see the solution in real time. 
 
Thank you!
  • Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Send email with form submission field values to lead or cantact who filled out the form
    Hi Partner,
    Did that answer your question?
    Any updates? Please feel free to ask me any questions you may have!
    If someone answered your question, can you check this box to mark that response as an answer?
  • Megancs98 Profile Picture
    Megancs98 61 on at
    Send email with form submission field values to lead or cantact who filled out the form
    Thank you Leah!
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Send email with form submission field values to lead or cantact who filled out the form
    Hi Partner,
    It's hard to get submitted value from the form submission if we only use functions on the marketing.
    A record is created in dataverse each time a form is completed. On the ‘Marketing form submission’ table there is a field called ‘Submitted Values’
    So we need to use a combination of the ‘Marketing form submission’ record, its related ‘Marketing field submissions’ and the ‘Marketing form field’ meta data to get the complete and human readable form response data.
    Maybe we need use power automate to achieve all.
    Please refer to the following blog:
    --Detailed step-by-step explanations are provided, whether it's getting a form submission value or sending an email.
    I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
    Regards,
    Leah
     

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