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Service | Customer Service, Contact Center, Fie...
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Changed Account Number default Autonumber Type now doesn't autonumber

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We changed the Autonumber Type of the Account Number field in the Account table.

It was a custom with a SEQNUM and some TRALING RANDOM STRING.

We changed it to a String Prefixed Number, set the string, set the min characters and the seed.

HOWEVER, when adding a new account that field doesn't autonumber for us.  When we try to save a new account it says that field is required asking us to enter text manually.  Why?

  • Suggested answer
    Abdul Wahab Profile Picture
    12,085 Moderator on at
    RE: Changed Account Number default Autonumber Type now doesn't autonumber

    Hi crham,

    Make the column required property optional

    pastedimage1675759953256v1.png

    Publish the table. It should be resolved.

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