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Show a field when Customer lookup is an Account

Posted on by 4
Hello Dynamics fellas, what should I do to show a field when Customer lookup is an Account? I don't think it can be achieved with business rule. 
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    Show a field when Customer lookup is an Account
    Hi Partner,
    You can use javascript to achieve it.
    1.Get lookup field:
    Required Attributes of lookup fields:
    id: The GUID of the item. Required for set.
    name: The name of the item to be displayed. Required for set.
    entityType: The entity name of the item. Required for set.
    2.Hide or show fields:
    function getLookupDetails(executionContext)
    // Getting Form Context
    var formContext = executionContext.getFormContext();
    // Getting the value of customer id
    var customerId = formContext.getAttribute(“customerid”).getValue();
    // Getting the GUID of the lookup record
    var Id = customerId[0].id;
    // Getting Name of the lookup record
    var Name = customerId[0].name;
    // Getting Entity Name of the lookup which entity, the lookup record is belonging to.
    var EntityType = customerId[0].entityType;
    if(EntityType == "account")

    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.

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