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Service | Customer Service, Contact Center, Fie...
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Unable to open barcode scanner after saving one record with scanned barcode - IOS

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Posted on by 15
Hi
My model-driven app has barcode scanner control on multiple entity forms. I was able to scan barcodes on mobile but after saving one record with scanned barcode it is not opening the barcode control for scanning another. Does anyone of you know how to fix this?
It works again after restarting the mobile app.
No issues on Andriod. Only on IOS.

Microsoft Dynamics 365
2020 release wave 1 enabled
server version: 9.1.0000.18649
app version:13.20071.16.0(1,1)
client version: 1.4.838-2005.4
Had no issues on app version: 13.20035.4
I have the same question (0)
  • LeoAlt Profile Picture
    16,331 Moderator on at

    Hi partner,

    I tried in my IOS app and i met the same situation.

    You could raise a ticket to Microsoft to check if this is a bug in app.

    My app versions:13.20065.16

    Regards,

    Leo

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