web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Accessing Business Cen...
Small and medium business | Business Central, N...
Suggested Answer

Accessing Business Central (SaaS) trial

(0) ShareShare
ReportReport
Posted on by Liju 10

Hi,

I have been trying to use the trial dynamics 365 Business Central cloud, but when I try to Sign up, it says I am already a Microsoft customer (We are already using office365). and asked me to log in. But when I logged in, it says 

We're sorry, but Dynamics 365 Business Central isn't currently available for your account. Please check back later.

 Can any one guide me what went wrong.

Many thanks,

Liju

I have the same question (0)
  • tlhgolfer Profile Picture
    tlhgolfer 23 on at

    Liju,

    Have you reviewed the following?  These have helped me in the past.  My issue was mine was expired, but this was a long time ago.

    https://docs.microsoft.com/en-us/dynamics365/business-central/ui-troubleshoot-self-signup

    Tanya

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Hello,

    This may help:

    docs.microsoft.com/.../ui-troubleshoot-self-signup

    Otherwise raise a support ticket to Microsoft via your partner or CSP.

    Alternatively, you can create a new user in Office 365 portal and assign him / her a trial license and then use that one for signup.

    Apologies that this process is not always going how it is designed.

    Thanks.

  • Suggested answer
    Steven Renders Profile Picture
    Steven Renders 5,698 Moderator on at

    What is the country in your Office 365 that you use in the email adres for which you are trying to create the BC trial?

    When for example, you are from a country, for which there's no BC localisation, you get this error. Here's the list of supported countries for BC:

    Country/region availability and supported languages - Business Central | Microsoft Docs

    The solution is to: create a new Office 365 trial, and for that use a country on this list (localised by Microsoft). Then use that new email adres to register for a BC trial.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

🚀 Season of Sharing Community Challenge Launch!
Ask A Community Pro
Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,713 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,032 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 914 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans