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Hi,
I have been trying to use the trial dynamics 365 Business Central cloud, but when I try to Sign up, it says I am already a Microsoft customer (We are already using office365). and asked me to log in. But when I logged in, it says
Can any one guide me what went wrong.
Many thanks,
Liju
What is the country in your Office 365 that you use in the email adres for which you are trying to create the BC trial?
When for example, you are from a country, for which there's no BC localisation, you get this error. Here's the list of supported countries for BC:
Country/region availability and supported languages - Business Central | Microsoft Docs
The solution is to: create a new Office 365 trial, and for that use a country on this list (localised by Microsoft). Then use that new email adres to register for a BC trial.
Hello,
This may help:
docs.microsoft.com/.../ui-troubleshoot-self-signup
Otherwise raise a support ticket to Microsoft via your partner or CSP.
Alternatively, you can create a new user in Office 365 portal and assign him / her a trial license and then use that one for signup.
Apologies that this process is not always going how it is designed.
Thanks.
Liju,
Have you reviewed the following? These have helped me in the past. My issue was mine was expired, but this was a long time ago.
https://docs.microsoft.com/en-us/dynamics365/business-central/ui-troubleshoot-self-signup
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