Dear Madam/Sir,
Do you know a way in which the credit limit check is done based on available inventory of the sales orderlines, not total sales order value? (D365 F&O)
For example, I have a salesorder for customer AAA which has 2 lines (Line 1 is for product 1, line value is 100K. Line 2, is for product 2, line value is 100K). Total value of the order is 200K. Credit limit of the customer AAA is 120K. There is only available inventory for product 1, product 2 is out-of-stock with no view on possibly supply.
Currently the credit check on the picking list step (or any other step) will block as the total value of the sales order (200K) exceeds the credit limit of customer AAA (120K).
I would like the D365 F&O to allow the picking list through based on the fact that only 100K worth of goods will be send based on the available inventory for just line 1/product 1 in the sales order. The available inventory for product 1 at 100K is still below the credit limit of customer AAA (120K limit). The fact that there is a second line on the sales order is irrelevant as it it not supply (therefore not invoice).
It seems that all documentation/instruction for D365 credit check is on a total sales order value.
Thank you for your thoughts and ideas,
Koen