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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Change Intials bubble ...
Service | Customer Service, Contact Center, Fie...
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Change Intials bubble to actual agent profile picture

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Posted on by CU05091646-0
Hi,
I have created omnichannel out of box chat widget. During connecting with an agent it's just showing agent's initials in a bubble, but rather than that i want to show agents profile picture. I checked in system user table "entityImage" column we have photos for agents, but it's not shwoing.
 
What changes i can do so that it'll show profile pictures.
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Dynamics 365 Contact Center
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