Hi,
I have an issue where,
The aged creditors report and the supplier balance lists show different amounts outstanding. These accounts appear on the balance list but not on the supplier ageing report
If you look at these accounts there are no outstanding balances on them so something has gone wring somewhere that the balance list report still sees something.
These accounts have differences
Again when you look into the balances on the supplier account the balances agree to the supplier ageing report - the balance list is seeing items that we can’t see.
The next issue is that the supplier ageing report which would appear to be the accurate report – does not equal to what is on the trial balance. It hasn’t for ages so very historical.
The obvious thing would be that a journal posted directly into these accounts but I am hoping that you can look into the system to see if we can get this fixed?
It would be great that the two reports were the same but if at least one of them agreed to the trial balance and if we can understand why there is a difference
Kindly provide me some assistance to this matter
Thanks
ali