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Save and Close button is not saving the changes in enterprise portal AX 2012

Posted on by 1,048

Hi Experts,

On the purchase requisition edit page, Action pane Save and close works fine, but the bottom Save and close is not saving the changes only closing it. Can anyone tell what would be the reason for this and how we can fix this ?

Thanks in Advance

Guru

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  • Guruprasanna Profile Picture
    Guruprasanna 1,048 on at
    RE: Save and Close button is not saving the changes in enterprise portal AX 2012

    Hi,

    Thanks for the reply.

    We have observed only the financial dimension changes are not getting saved. Apart from the other fields modified changes are works fine.

    Regards

    Guru

  • Suggested answer
    Leo Chen Profile Picture
    Leo Chen on at
    RE: Save and Close button is not saving the changes in enterprise portal AX 2012

    If this is an issue which can be replicated with standard AX2012 R3 EP page, you can raise a support ticket so that Microsoft support can escalate to PG team for hotfix. If issue only exists in non-standard page, probably this is customization related,  you need to double check the custom code. Note - the main stream support for AX2012 R3 will end in this October while it already ended for AX2012 & R2. Once mainstream support ends, Microsoft PG team will not generate hotfix for new product bug; or with a high cost on customer side however PG team will still assess first to make a decisition to do it or not.

    docs.microsoft.com/.../

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