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When creating a deposit item, the customer sent a check with the following to pay with a net check of $500.00:
Item #1 Invoice 1001 $500.00
Item #2 Invoice 1002 $50.00
Item #3 Credit to account $50.00
How would I record the credit to the customer account as the deposit. When I do this it shows a negative amount and give me a warning. Is this only a warning that will allow me to continue on. Or is this a warning that will not allow me to process the deposit?
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Not sure if I understood your question correctly, but what if you would use the "Finance Charge Memo" as a document type?
Hi Addision
Depends what the credit is for and if its valid.
If the credit is already on the account I would apply the credit on Customer Ledger Entries - Apply Entries
If the credit is not yet on the account. I would figure out what the credit is for and if its eligible for that credit. If its valid I would do a credit memo and apply it against the remaining balance of the open invoice.
Hope this answers your question.
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