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Finance | Project Operations, Human Resources, ...
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All-in-one deployable package inconsistently displaying label text

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Posted on by 326

I have a series of OneBox Dev/Test environments within an LCS project, with a couple used as Dev boxes to work on D365F&O extensions, and a couple used as Test and Config environments.  These latter two only have the extensions deployed via an all-in-one deployable package, built using a hosted build agent, to include some ISV solutions alongside the extension solution the Devs are working on.  In the Test environment, the labels from the ISV solutions are showing the @ABC:LabelId text in the web interface, where the Config environment (with the same all-in-one package deployed, same PU applied) is correctly showing the label text.  The label file definitely includes text for the language of the accessing user, and the custom label text for our solution under development are displayed without issue.
I suspect that the Test environment had an early version of the deployable package applied when the ISV binaries hadn't been checked in to source control, so it feels possible that some kind of hangover effect has led to the labels not being visible, but there have been multiple machine restarts & a couple of subsequent package deployments (with label text consistently displaying in Config, which has only ever seen full deployable packages applied) since then without the label text showing up.  Having found a thread describing similar behaviour, whilst the AX 2012 upgrade described there isn't relevant to my situation, I tried deleting the K:\AosService\PackagesLocalDirectory model folders for the ISV solution before deploying the latest package, but the behaviour persists. Could anyone please suggest what else I can do to refresh/resolve labels?

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  • André Arnaud de Calavon Profile Picture
    301,069 Super User 2025 Season 2 on at

    Hi Rich,

    If I understand you correctly, the same deployable package is working correctly in one environment, but is missing some labels in another environment. In that case, can you think of any differences between these environments? E.g. difference in PU or was a model directly installed in the past?

  • huijij Profile Picture
    19,811 on at

    Hi Rich,

    Did the other label text display properly in the Test environments?If so,you may recreate the lable.

    E.g.

    regards

  • Rich Profile Picture
    326 on at

    André,

    Thanks for input. You've understood perfectly: the same deployable package has been uploaded to LCS & deployed into two OneBox environments. In one of the two environments, ISV labels are showing up as expected, but in the other, they show up with label IDs. The two environments were both created on PU42, albeit a few weeks apart. There are two differences that I can imagine may be material, without knowing how or why:

    1. The 'broken' Test environment had an early version of the deployable package applied when the ISV binaries hadn't been checked in to source control, where Config has only ever had full deployable packages applied
    2. The working Config environment had the PU43 package applied, then a PU42 version of the deployable package, before the PU43 version of the deployable package was deployed. Whereas the 'broken' Test environment had the PU43 package applied after the final PU42 version of the deployable package, then the PU43 version of the deployable package. Given that this feels more correct, it would be strange if this somehow caused the problem, but it's the only other thing I can spot from environment change history.

    Fingers crossed one of those sparks ideas from someone: at the moment, I'm getting close to requesting another vanilla OneBox environment & seeing what happens when I deploy the package to it.

    Judy: yes, other labels display OK in the Test environment, just not those from the ISV solutions included in my all-in-one deployable package. I'm loath to do anything in Visual Studio on the Test environment: whilst it is a OneBox, my objective here is to ensure our deployment process is clean.

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