CRM E-mail Router - Basic Authentication Retirement - Will it stop working?

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Posted on by MARK SMYTH

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Microsoft have sent out a notification to office 365 customers that they are going to retire Basic Authentication which as far as I am aware the Dynamics CRM E-mail router uses

https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-auth-and-exchange-online-february-2020-update/ba-p/1191282#

Does anyone know what the plan is to replace this, must we use Server-side-sync instead which is not perfect with CRM On-premise and Exchange Online, in fact it is a right pain to get working now and the Microsoft documentation does not cover scenarios when all your accounts use MFA

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tcradd 5 on at

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Hi. Did you ever get an answer or more information about this? We have the same setup and are concerned it will stop working. We forced "block legacy authentication" as a test, and emails are no longer coming into CRM.

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