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Customer experience | Sales, Customer Insights,...
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Marketing Email

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Posted on by 143

Hi Community, 

Is it possible to target Content Blocks in an email only to a specific audience?

I can use Segments. 

Is there any other way (Available new features)?

Many thanks, 

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at
    RE: Marketing Email

    Hi C,

    Please follow the next steps to achieve it.

    1. Add a code block into the email.

    pastedimage1642387272987v1.png

    2. Refer to the code snippet in the following section.

    Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

    For example, we use the following code and change it to show a content block if the contact's address is US, but not otherwise.

    {{#if (eq contact.address1_country 'US')}} test {{/if}}

    pastedimage1642387765339v2.png

    3. Then insert a content block you need as usual.

    pastedimage1642387788044v3.png

    4. Switch to the HTML designer.

    pastedimage1642387821534v5.png

    5. Cut the code snippet of content block and paste it to the test part.

    pastedimage1642388263060v10.png

    6. Then you'll see that the block is only shown when the country of the contact is US.

    pastedimage1642388406054v11.pngpastedimage1642388412289v12.png

    pastedimage1642388475812v14.pngpastedimage1642388451449v13.png

  • Suggested answer
    Chime Profile Picture
    143 on at
    RE: Marketing Email

    Thank you Nya. 

    Much appreciated. 

    C

  • Verified answer
    Nya Profile Picture
    29,060 on at
    RE: Marketing Email

    Hi,

    If the issue has been solved, it would be appreciated if you could click "Yes" to verify my answer.

    Image

    If there is any further doubt, please do not hesitate to let me know.

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