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Customer experience | Sales, Customer Insights,...
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What would happen to my D365 instance if all users were unlicensed?

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Posted on by 90

Hello all D365 experts,

I would like some advice on what would happen to my 365 instances both production and sandbox if all currently licensed users were unlicensed?

Would the instance remain active for a certain amount of time, or would it cease to exists immediately?

Thanks for any assistance.

regards,

Bren

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  • Silviana Dragomir Profile Picture
    on at

    Hello Bren,

    The unlicensed users, will not affect the Instances (Production or Sandbox), the instances will still be available. But if you will cancel the subscription/licensing plan or the subscription will expire, then the instance will become unavailable. It will be disabled.

    I hope this answers your question.

    Thank you,

    Best regards,

    Silviana

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