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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Direct Deposit File Ad...
Finance | Project Operations, Human Resources, ...
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Direct Deposit File Adding Records

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Posted on by SS-13052102-0 4
For the last 2 payrolls, when I create an ACH file, it is duplicating a payment(s) and adding it to the end of the file resulting in an employee being paid twice.  The 1st time it added one record, the second time it added two records.  The employees seem to be randomly selected.  Only 1 batch was selected when creating these ACH Files.  It is occurring in only 1 of the 5 companies we process payrolls in.  Anyone know why it is adding the records?
 
Categories:
Microsoft Dynamics GP
  • Suggested answer
    Terry R Heley Profile Picture
    Terry R Heley Microsoft Employee on at
    Direct Deposit File Adding Records
    We probably should clear the payroll work tables to makes sure this is not a problem.
    Delete DYNAMICS..UPR10300
    Delete DYNAMICS..UPR10304
    Delete UPR10200
    Delete UPR10201
    Delete UPR10202
    Delete UPR10203
    Delete UPR10204
    Delete UPR10205
    Delete UPR10206
    Delete UPR10207
    Delete UPR10208
    Delete UPR10209
    Delete UPR10213
    Delete UPR19900
    Delete UPR19901
     
    Also how does this window look?

    See how mine is very clean 1 build, if you have A LOT of old builds in this window, I would delete them all.
    During a non-payroll week
    Once they are sent to the bank there is no reason to keep a build in this window.
     
     
    If the issue still happens, on the employee that is duplicated.
    Go into their direct deposit window, make a screen shot of the window.
    Delete all the lines and save out of the window.
    Then go back and add them in, now test again to see if it is working.
     
    Thanks
    Terry Heley 
    Microsoft
     

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