Direct Deposit File Adding Records

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Posted on by SS-13052102-0

For the last 2 payrolls, when I create an ACH file, it is duplicating a payment(s) and adding it to the end of the file resulting in an employee being paid twice. The 1st time it added one record, the second time it added two records. The employees seem to be randomly selected. Only 1 batch was selected when creating these ACH Files. It is occurring in only 1 of the 5 companies we process payrolls in. Anyone know why it is adding the records?

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Microsoft Dynamics GP

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Terry R Heley Microsoft Employee on at

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Direct Deposit File Adding Records

We probably should clear the payroll work tables to makes sure this is not a problem.

Delete DYNAMICS..UPR10300
Delete DYNAMICS..UPR10304
Delete UPR10200
Delete UPR10201
Delete UPR10202
Delete UPR10203
Delete UPR10204
Delete UPR10205
Delete UPR10206
Delete UPR10207
Delete UPR10208
Delete UPR10209
Delete UPR10213
Delete UPR19900
Delete UPR19901

Also how does this window look?

See how mine is very clean 1 build, if you have A LOT of old builds in this window, I would delete them all.
During a non-payroll week
Once they are sent to the bank there is no reason to keep a build in this window.

If the issue still happens, on the employee that is duplicated.

Go into their direct deposit window, make a screen shot of the window.

Delete all the lines and save out of the window.

Then go back and add them in, now test again to see if it is working.

Thanks

Terry Heley
Microsoft

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