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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Web client interface i...
Small and medium business | Business Central, N...
Suggested Answer

Web client interface issues with some browsers

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Posted on by Angel Arteaga 159

Hi Everyone 

I have the following UI issues on some browsers (Chrome and Edge), the lookup fields doesnt display correctly and it doesnt work, other browsers like Opera and Firefox are working fine just like windows app.

Any Ideas how can I fix this?

1031.nav-error.PNG

Already tried to restart my instance but the issue still happening

Thanks in advance

I have the same question (0)
  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi, 

    Looks like browser related issue and not an instance level.


    Are the issue faced by specific people in the specific machine?

    Try to reset your browser to default settings and see if that resolves the problem.

    Regards,

    Anwar Shaikh

  • Angel Arteaga Profile Picture
    Angel Arteaga 159 on at

    Hi Mohammed.

    already tried this on my pc and isnt working, all of our Edge and Chrome users are having the same issue.

    it could be some compatibility issue? our NAV version is 2017

  • Community Member Profile Picture
    Community Member on at

    It could be the reason, as recently both Edge and Chrome had received updates.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 101,995 Super User 2026 Season 1 on at

    Hi, Have you tried IE Mode in Edge?

    More details:

    https://docs.microsoft.com/en-us/deployedge/edge-ie-mode

    https://docs.microsoft.com/en-us/answers/questions/450116/how-to-enable-ie-mode-on-microsoft-edge.html

    And according to Microsoft's docs, NAV 2017 web client is available on Chrome. If all of your company's computers have this problem, try submitting it to Microsoft.

    https://docs.microsoft.com/en-us/dynamics-nav/system-requirements-for-microsoft-dynamics-nav-2017#WebClient

    pastedimage1654213400355v1.png

    Hope this helps as well.

    Thanks.

    ZHU

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