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Suggested answer

Web client interface issues with some browsers

Posted on by 155

Hi Everyone 

I have the following UI issues on some browsers (Chrome and Edge), the lookup fields doesnt display correctly and it doesnt work, other browsers like Opera and Firefox are working fine just like windows app.

Any Ideas how can I fix this?

1031.nav-error.PNG

Already tried to restart my instance but the issue still happening

Thanks in advance

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,760 Super User 2024 Season 2 on at
    RE: Web client interface issues with some browsers

    Hi, Have you tried IE Mode in Edge?

    More details:

    https://docs.microsoft.com/en-us/deployedge/edge-ie-mode

    https://docs.microsoft.com/en-us/answers/questions/450116/how-to-enable-ie-mode-on-microsoft-edge.html

    And according to Microsoft's docs, NAV 2017 web client is available on Chrome. If all of your company's computers have this problem, try submitting it to Microsoft.

    https://docs.microsoft.com/en-us/dynamics-nav/system-requirements-for-microsoft-dynamics-nav-2017#WebClient

    pastedimage1654213400355v1.png

    Hope this helps as well.

    Thanks.

    ZHU

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Web client interface issues with some browsers

    It could be the reason, as recently both Edge and Chrome had received updates.

  • Angel Arteaga Profile Picture
    Angel Arteaga 155 on at
    RE: Web client interface issues with some browsers

    Hi Mohammed.

    already tried this on my pc and isnt working, all of our Edge and Chrome users are having the same issue.

    it could be some compatibility issue? our NAV version is 2017

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Web client interface issues with some browsers

    Hi, 

    Looks like browser related issue and not an instance level.


    Are the issue faced by specific people in the specific machine?

    Try to reset your browser to default settings and see if that resolves the problem.

    Regards,

    Anwar Shaikh

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