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missing menu for Application > document routing agent installer

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Posted on by Doris

Hi!
I am trying to install Virtual ZPL Printer, but I do not have Application>Download document routing agent installer available under Options.
Is there a Feature that enables this? How do I get this to show up?

Your help will be greatly appreciated!

This is the menu I see in my test environment:

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Siv Sagar 3,856 Super User 2025 Season 1 on at

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missing menu for Application > document routing agent installer

Hi Doris ,

Go to System network printer and edit enable the printer to Yes.
salman ahmad 99 on at

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missing menu for Application > document routing agent installer

Hi please make sure you have the system admin rights & then try.
Kevin Xia Microsoft Employee on at

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missing menu for Application > document routing agent installer

Hi,

You can check out this official documentation to see if the prerequisites have been met: Install the Document Routing Agent to enable network printing - Finance & Operations | Dynamics 365 | Microsoft Learn. This article describes how to install and configure the Document Routing Agent. The Document Routing Agent is a downloadable application that you can use to enable network printing scenarios. You can enable network printers for specific companies by using in-client administrative pages.

Best regards,

Kevin