Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Answered

Mapping to parse full name and import as first name and last name

Posted on by 55

Hi Team, 

I like to import the csv file with fullname, region and other details. but the required fields are first name and last name. how should i parse them and set as first name and last name

pastedimage1627343676121v1.png

Nya -can you help me in this?

  • Indhu Profile Picture
    Indhu 55 on at
    RE: Mapping to parse full name and import as first name and last name

    Helpful thanks :)

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Mapping to parse full name and import as first name and last name

    Hi,

    I think the easiest way to do this is that open your csv file by Excel and add two columns(First name and Last name). Then use the feature Text to columns in the toolbar Data to split your Full Name column.

    Steps:

        1. Select context you want to split and click the Text to columns button.

            clickbutton.png

        2. Select your Delimiters and click Next.

            Delimiters.png

        3. Select the Destination in your worksheet and click Finish.

            Destination.png

        4. Then you can import this csv into Contact entity.

             Result.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans