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Showing role under resource's name in Schedule Board (Field Service)

Posted on by 5

Hi everyone,

I am trying to add resource role under their name as shown in the picture. This is displayed on the schedule board

Does anyone know how to make this work?

Thank you!

Project-Manager.png

  • Verified answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    RE: Showing role under resource's name in Schedule Board (Field Service)

    Hi Partner,

    Based on your description, you want to modify the resource cell on the schedule board.

    1.Create one custom field to store resource role.

    2.Add or Edit Resource cell template(This controls the images, values, fields displayed in the box that holds the resource's name and utilization on the schedule board.)

    pastedimage1673575892169v1.png

    Refer to the following link for more details:

    https://learn.microsoft.com/en-us/dynamics365/field-service/extend-schedule-board-custom-resource-attribute#step-3-modify-the-resource-cell-template 

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