web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Showing role under resource's name in Schedule Board (Field Service)

(0) ShareShare
ReportReport
Posted on by 5

Hi everyone,

I am trying to add resource role under their name as shown in the picture. This is displayed on the schedule board

Does anyone know how to make this work?

Thank you!

Project-Manager.png

I have the same question (0)
  • Verified answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Partner,

    Based on your description, you want to modify the resource cell on the schedule board.

    1.Create one custom field to store resource role.

    2.Add or Edit Resource cell template(This controls the images, values, fields displayed in the box that holds the resource's name and utilization on the schedule board.)

    pastedimage1673575892169v1.png

    Refer to the following link for more details:

    https://learn.microsoft.com/en-us/dynamics365/field-service/extend-schedule-board-custom-resource-attribute#step-3-modify-the-resource-cell-template 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 55 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 27 Most Valuable Professional

#3
Soundari Profile Picture

Soundari 15

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans