Hi again and thank you Clofly!
I still get challenges. I have:
- a very simple test form with: First and Last Name, Email, Subscription list and Consent level.
- my default marketing settings set up with double opt in elements such as Confirmation request email for Subscription and consent level + thank you pages for both Subscription and Consent level, I have content settings set up with a preference center.
- my active GDPR configuration set up as "Respect consent".
Whenever I sign up as a new user, I do get both email confirmation: 1 for subscription and 1 for confirmation of consent level. (Side note: I personally believe it is a very bad UX to have to confirm 2 emails - how can I avoid that? I want one email for all)
But after clicking on both email buttons "confirm", I see only few changes on my contact data.
Here is the simple form: (mandatory consent level highlighted in yellow)
I register and all seems fine, I receive my emails.
But no list subscription attached to my contact although I have clicked on the link multiple times.
My consent level got raised to consent (3) Subscription, because I have the consent level set up in my form and I have clicked on the confirmation request email for raise of consent 2 times.
What do you suggest could be the reason here?
Thank you so much for your help! It is very very much appreciated.
Best regards,
Catermina
