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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / walk through existing ...
Customer experience | Sales, Customer Insights,...
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walk through existing CRM application

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Posted on by Anandhcrm

Hi,

I dont have much experience on MS CRM applications. 

Currently I am assigned a D365 CRM application for production support. 

I have to walk through the application. From where I start to analyze the application ? Best approach to understand the existing application like what should be I know/understand on priority, etc.. ? Can you pls give me some suggestions on this ?

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