A customer's FO system is running slowly. It's my first time troobleshooting performance issue, since i am a developer, not a solution architect, so i am trying to understand performance issue that i can handle on the system, since he's PROD environment is a cloud based managed by microsoft, I am trying these tools on my system but there is no issues since my system is not slow.
I need to prepare points to do on his system.
for now i will :
1. check his internet connection
2.environment monitoring
3.run performance test
4.reset data usage
5.do a trace parser on his system, then download the file and analyze it on my local VM
If there is more tools i can use such as check databaselog or batches, can you please help me with it, im finding diffuculties troobleshooting them.
