Migration error in Dynamics 365 Guides Migration Tool

(1) Share

Report

Posted on by CU22050949-0

Hello Everyone!

I have been migrating (using the Microsoft tool) Dynamics 365 Guides projects from one account to another under the same tenant without facing any issues.

Today I tried to migrate a project between accounts from different tenants, both having a guides trial working on them. I got faced with the following error in my migration tool:

Error: Instance 'Guides Trial - unqxxxxxxxxxxxxxxxxxxxxxxxx' has a version not compatible with 'Guides Trial - unqyyyyyyyyyyyyyyyyyyyyyyyyyy'. Major and minor version must match to be supported.

Some help would be appreciated seeing that the trial is ending soon.

Thanks!

Categories:

General

All responses (3)

Answers (0)

RS-05071740-0 163 on at

Like (0)

Report

Migration error in Dynamics 365 Guides Migration Tool

Go to both environments on each tenant and do this:

https://admin.powerplatform.microsoft.com/environments/ > The Environment > Resources (bottom right corner) Dynamics 365 apps > Dynamics 365 Guides > Update Available > Update

Make sure both solutions are the same version and then try to migrate again.
CU22050949-0 11 on at

Like (0)

Report

Migration error in Dynamics 365 Guides Migration Tool

Is there any way to have Both the source environment and the destination environment have the same major and minor version numbers?
Leah Ju Microsoft Employee on at

Like (1)

Report

Migration error in Dynamics 365 Guides Migration Tool

Hi,

Based on the documentation:

https://learn.microsoft.com/en-us/dynamics365/mixed-reality/guides/migrate

Both the source environment and the destination environment have the same major and minor version numbers.

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah