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Opportunity: Update "close as lost" "status reason"

Posted on by 4
I use sales professional, I am trying to update the opportunity form "close as lost" "status reason" section to list customized options for our organization, but I cannot locate where on I access this update field.  When I go to "opportunities form" it only displays the sections for a new opportunity, but not the fields for an existing opportunity.  I need to be able to edit the fields for an existing opportunity.  Can anyone assist?
Also, When we complete the "description" field in the same location, we can't seem to locate where that data goes when we display our views or run our reports.  Can anyone assist?
  • Daivat Profile Picture
    Daivat 520 on at
    Opportunity: Update "close as lost" "status reason"
    Hello Karen,
    You can look for the field under Solution -> Tables -> Opportunity -> Columns -> Status Reason and change the value as expected. 
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
    Best Regards,
    Daivat Vartak

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