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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / NAV purchase order pos...
Microsoft Dynamics NAV (Archived)

NAV purchase order posting error

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Posted on by Community Member

I have an error posting "receive & invoice" for a purchase order.

The error states:

"Purch. Account must have a value in General Posting Setup: Gen. Bus. Posting Group=, Gen. Prod. Posting Group=MISC. It cannot be zero or empty"

Can someone answer how do i solve this error? 

Thank you so much

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I have the same question (1)
  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 8,637 Super User 2025 Season 2 on at

    Did you cross verified this Error for that Vendor and Item combination?

    "Purch. Account must have a value in General Posting Setup: Gen. Bus. Posting Group=, Gen. Prod. Posting Group=MISC. It cannot be zero or empty"

  • Verified answer
    AJAnsari Profile Picture
    AJAnsari 5,754 on at

    In NAV, when you post a transaction that involves inventory, the following 4 accounts are hit:

    1. Credit to Payables Account (defined via the Vendor Posting Groups; and your vendor has a Vendor Posting Group assigned)
    2. Debit to Purch. Account (defined via the General Posting Setup associated with the Gen. Bus. Posting Group assigned to the Vendor and the Gen. Prod. Posting Group assigned to the Item)
    3. Credit to Direct Cost Applied Account (also defined via the General Posting Setup associated with the Gen. Bus. Posting Group assigned to the Vendor and the Gen. Prod. Posting Group assigned to the Item)
    4. Debit to Inventory Account (defined via the Inventory Posting Setup for the Location that the product is being received at, and the Inventory Posting Group assigned to the Item)

    Most folks who are new to NAV frequently ignore #2 and #3 (because most systems only post #1 and #4) unless the implementation partner has made a special effort to explain it during training; the Debit to Purchase Account and Credit to Direct Cost Applied Account wash each other out. You can work with your partner to explain the nuances of this in greater detail. Also, you can watch an in depth presentation on costing in NAV on YouTube here (if you are in a hurry, start around the 12 minute mark).

    Since you don't have a Purch. Account defined on the General Posting Setup, you most likely also do not have Direct Cost Applied Account defined. Go to the General Posting Setup page, find the record related to the combination shown in your error message and ensure that you have accounts defined for each of these two that I have noted. You should then be able to post your transaction without receiving the error message.

    Also, here's a thought (you should discuss this further with your implementation/support partner): I do not recommend using a blank (undefined) value for Gen. Bus. Posting Group for Vendors and Customers. It's best to create at least one, call it DEFAULT or something and use that. The blank / undefined Gen. Bus. Posting Group is typically used for posting inventory adjustments (transfers, physical inventory adjustments, etc.) that do not require a Customer or Vendor. This is not a hard and fast rule, but a best practice that I recommend to my clients.

    I hope this helps. If my response has answered your question, please verify by clicking Yes next to "Did this answer your question?"

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