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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Fiscal year-end closin...
Finance | Project Operations, Human Resources, ...
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Fiscal year-end closing issue

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Posted on by Community member 15
Good day,
 
We are running the year-end close process in one of the companies in the system. When we run it, the system shows a message that the batch process has started, but it does nothing else. When we check the batch, it is evident that the process generated an error because the total of the transactions in the process is not 0 but another value, and it recommends running a /Check/ process of the ledger transactions. The check process is run and the following error is displayed, however, that journal code does not exist within the records of any module. An attempt is made to create a journal name with the name /No aplicab/ and the Check and Fix error processes are run again, and the same message is still generated. Has this ever happened to anyone else? Do you know how to fix it or what else to try? Thanks for all your help
 
/Batch
/Check
  • Verified answer
    Community member Profile Picture
    Community member 15 on at
    Fiscal year-end closing issue
    The solution is the following:
     
    1. Go to the System Administration module
    2. Select Feature Management option.
    3. Search and desable the following option:
     
    Awareness between ledger settlement and year-end close
     
    4. Run the year end process again
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,703 Super User 2024 Season 2 on at
    Fiscal year-end closing issue
    Hi Community member,
     
    The error about the missing journal name is not related to the imbalance. There are some journal names used temporarily in the background to keep a particular snapshot of data for some processes. 
     
    You are on a quite recent version. In that case, I would suggest running a report with all accounting entries or using the table browser to check the data for an imbalance.
  • tnaess Profile Picture
    tnaess 25 on at
    Fiscal year-end closing issue
    Go through your main accounts and verify that the main account type for each of them are correct, balance sheet vs. profit and loss. If one of these are classified incorrectly you will receive this error.
  • Community member Profile Picture
    Community member 15 on at
    Fiscal year-end closing issue
    Hi Andre,
     
    Thank you for your response. We are currently on the following version:
     

    I am resending the first screenshots with the errors explained in the first post since they are not displayed correctly in the first message.
     
    Year-end close batch process error:
     
     
    The previously reported error from the Check process no longer appears to me.
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,703 Super User 2024 Season 2 on at
    Fiscal year-end closing issue
    Hi,
     
    Which exact version of Dynamics 365 Finance are you running? If it is an older version, check the current version if the issue is solved. I can remember that there was a related bugfix. If that doesn't work, then check the table contents of the tables GeneralJournalEntry and GeneralJournalAccountEntry if the total of all amounts is correct or not.

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