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Finance | Project Operations, Human Resources, ...
Answered

Year end close not doing anything

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Posted on by 1,419

Hi, 

When I run the "Year end close" I don´t get anything back from the system. Not an error message, not opening balances created, not an unposted journal created, not a batch job that failed. I share here below screenshots applicable to the process for you to check if everything is correct or to spot if I´m missing looking at something. It is not a public sector company:  

pastedimage1589362619253v1.png

pastedimage1589362676563v2.png

pastedimage1589362709351v3.png

pastedimage1589362748861v4.png

Fiscal calendars exist and so do ledger calendars of the year I´m trying to open. The Period 0 status is permanently closed but I´m pretty sure this is fine: 

pastedimage1589362787405v5.pngpastedimage1589362908685v6.png

pastedimage1589363001647v7.png

Anything else I should be considering and I´m not? 

I have the same question (0)
  • Maarija Profile Picture
    35 on at

    Hi!

    As i remember, check-box "Undo previous close" perform deleting of all closing transaction without creation of new ones. You should try to set it "off".

    Mariia

  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    Why during running closing your legal entity is blank?? In my opinion it should not be blank....if it is not displaying the legal entity in drop down it can be due to already having the on run for the same legal entity

  • CapsLock Profile Picture
    1,419 on at

    Hi Mariia,

    The checkbox should not make a difference as what is does is deleting the transactions that previous closings had already created and keeps just the last one. But, independently that you tick it or not, the opening balances should be generated.

    Saurabh, I crossed out the legal entity to not share the name of the client here but it is there.

    Thank you both for looking at this.  

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello CapsLock,

    Do you see any voucher created?

    Please search for YE2020 in the voucher transactions form in GL.

    Best regards,

    Ludwig

  • Suggested answer
    Maarija Profile Picture
    35 on at

    I advise you to try to start the closing of the year with the checkbox turned off. I also experienced this problem 4 months ago, as the check-box functions are not intuitive. You don’t lose anything if you try since closing can be done many times.

    It works for me now like this:

    If a close has already been completed, two actions are performed:

    1) Run with checkbox enabled. Previous postings are deleted and the field "date of last closing of the year" on the form is cleared.

    2) Startup with the checkbox turned off. New postings are created.

    If no close has been performed, do 2)

    Mariia

  • Suggested answer
    Rahul Mohta Profile Picture
    21,032 on at

    is this the first time closing the year or incremental?

    could you do the close in batch and suggest the log and task as shown

    pastedimage1589377075326v1.png

    if batch runs good, and undo previous is checked then the fiscal year closes for the selected entity's

  • CapsLock Profile Picture
    1,419 on at

    Hi Ludwig, 

    Thanks for checking. The voucher is not created: 

    pastedimage1589405662754v1.png

    pastedimage1589405677216v2.png

  • André Arnaud de Calavon Profile Picture
    301,035 Super User 2025 Season 2 on at

    Hi CapsLock,

    Did you verify the last comment from Maarija? I did experence the same.  If you have used the opening transactions before, you need to do two actions now (which is stupid). First delete the opening transactions; then you can create a new opening balance.

  • CapsLock Profile Picture
    1,419 on at

    Hi there,

    I did try Maarija´s approach but with no success I still don´t get the year end to run or to generate any vouchers or transactions.

    If I go to the next fiscal year TB, the column for opening balances it´s entirely at zero.

    pastedimage1589466198790v1.png

  • CapsLock Profile Picture
    1,419 on at

    Hi Rahul, could you elaborate a bit more on the solution you are proposing? I don´t see the difference with what I have already done. If you check my first screenshot where I show the status of the batch job for the year end close, what is the difference with the approach you propose? Thank you.

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