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ReportI want to add a condition that whenever the case is being resolved the remarks are added before resolving the case else it won't let resolve the case!
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I want to add a condition that whenever the case is being resolved the remarks are added before resolving the case else it won't let resolve the case!
Create a real-time workflow that triggers when Status changes to Resolved.
The workflow then checks if the Remarks field is contains data. Then a "Stop" action step with outcome of "Cancel" prevents the save, and you can put a user message in the Stop action to say "Please enter a remark", which is popped up to the user.
Hi,
You can register plugin step on Create Message - Incident Resolution Entity - Pre-Operation
Then in C# plugin code check if Remark field is null in Target then thrown invalidpluginexecution message.
xrmdynamicscrm.wordpress.com/.../
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