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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Unable to Qualify Leads
Customer experience | Sales, Customer Insights,...
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Unable to Qualify Leads

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Posted on by RohitNG 63

pastedimage1669628015185v1.png

Hi All,

Few days before i was able to qualify but somehow I am unable qualify leads now?

It is showing me this error everytime I try to Qualify Lead?

Please let me know if a way is there to resolve the issue

  • RohitNG Profile Picture
    RohitNG 63 on at
    RE: Unable to Qualify Leads

    Hi All,

    This issue was due to CallbackRegistration details for a record was present so i delete that i worked for me.

  • Suggested answer
    Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: Unable to Qualify Leads

    Hi RohitNG,

    Please check the following two places:

    1.Whether the personal setting format has been changed:

     

    pastedimage1669709528947v1.png

    2. Whether the BPF has been changed.

     

    pastedimage1669709528958v2.png

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