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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Unable to Qualify Leads

Customer experience | Sales, Customer Insights,...

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Unable to Qualify Leads

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Posted on by RohitNG

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Hi All,

Few days before i was able to qualify but somehow I am unable qualify leads now?

It is showing me this error everytime I try to Qualify Lead?

Please let me know if a way is there to resolve the issue

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Haig Liu Microsoft Employee on at

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Hi RohitNG,

Please check the following two places:

1.Whether the personal setting format has been changed:

2. Whether the BPF has been changed.

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RohitNG 63 on at

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Hi All,

This issue was due to CallbackRegistration details for a record was present so i delete that i worked for me.

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