Hi all -
This has us pulling out hair so hopefully we can find some assistance here:
We would like to create a very simple workflow to get new contacts into customer journeys. Our understanding was that this would look something like
After numerous support calls we have been informed the only way to accomplish this is to hack together a workaround using additional hidden form fields and a workflow in Dynamics, which would then get the contact into the segment intended. Additionally, we can't even add look-up fields to the form, such as what product the user might be interested in or defaulting the campaign source and hiding the field. What gives?!
There is a template called Submitted a form, but when I use it, I search for the forms but I get no results.
Hi Megan I have very similar requirement. Would you be able to assist me as well?
Hi Hikalea,
Can you please send an email to megdynmktcomm@outlook.com with COMMUNITY FORUM: Issues with Segments & Journeys in the subject line? I can then work with you to setup some time to walk through your issues.
Thanks,
Megan
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