web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Unanswered

Search cases using a date range filter with a calendar

(0) ShareShare
ReportReport
Posted on by 30

Hello Team,

Im creating a customer service portal for our customer service solution.

I would like to allow my customers to make a search for theirs cases, using a date range filter with suing a calendar.

Please refer to the screenshot. customers should enter a date like this :

dy6.png

Then apply to display results based on that range :

dy7.png

So i need to build this calendar and create the filtering behind this calendar.

I was for two weeks working on this subject and following this tuto : https://www.netwoven.com/2019/04/16/how-to-add-date-range-filter-controls-in-entity-list-in-dynamics-365-portal/

but i never got a good result didn't even succeeded to show the calendar.

It will be very helpful if you can advice, guide me to build this search criteria in my portal.

Thank you very much.

I have the same question (0)
  • Community Member Profile Picture
    on at

    Hi geek3,

    Currently, no OOB way to add date filter to entity list in the portal, you can submit it to ideal.

    https://expdev.microsoftcrmportals.com/ideas/idea/?ideaid=b93da10d-879d-e711-80c0-00155d7cd0b4

    If you follow the guidance of the document, you can try to use another browser to try again or clear portal cache to test.

    https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/clear-server-side-cache

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

  • Rohanjain1814 Profile Picture
    5 on at

    Currently, there is no way to add date filter to entity list in the portal, you can submit it to ideal.

    expdev.microsoftcrmportals.com/.../

  • geek3 Profile Picture
    30 on at

    Hello Rohanjain

    Thank you for your these infos.

  • geek3 Profile Picture
    30 on at

    Hello Ju

    thank you for your help.

    i agree there is no OOB option for this, but sure there are simple to do this using some codes, is it ?

    Yes, i was clearing the cache each time i made some changes.

    Best regards

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
KristineRisberg Profile Picture

KristineRisberg 37

#2
11manish Profile Picture

11manish 35

#3
Manoj - ManoVerse Profile Picture

Manoj - ManoVerse 21 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans