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Hi All,
We're having a problem on alert rule where the system is not sending the Email.
The alert rule is working based on the notification list, it also marked "Email-message"
Can anyone know how to solve the issue? Thank you in advance.
Regards,
r0bert
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I think it's working now, but the thing is. Is it possible to use the Same Subject and Message below on send the email?
Based on the standards setup, Ax use the email template based on which is selected on the system parameters > Alert.
Thank you so much to all who replied.
Best Regards,
r0bert
you can review this link
www.bhsolutions.com/.../change-based-email-alerts-in-dynamics-ax-2012-2
Hi r0bert，
Firstly please make sure prerequisites to use an email system for alerts are completed:
Then the E-mail distributor batch job should also be running, which processes outbound messages - however, it is likely that mails are directly sent for alerts without the outbound queue.
Please refer following links for more details:
technet.microsoft.com/.../aa834334.aspx
technet.microsoft.com/.../aa834374.aspx
www.bhsolutions.com/.../change-based-email-alerts-in-dynamics-ax-2012-2
System admin> Periodic> Alerts> Change based alerts. Mark the Batch processing box, set the recurrence, start date time etc.
E-mail distributor batch ( system admin> Periodic> E-mail processing> Batch. Mark the Batch processing box, set the recurrence, start date time etc.)
Check the alert rule to make sure the rule is correct. (Organization admin> Setup> Alerts> Alert rules)
Make sure the above batch jobs are running and ended successfully. (System admin> Inquiries> Batch Jobs, find the respected batch job then look at its Batch job history> View Tasks).
To then check whether the emails are getting generated by going to System admin> Periodic> E-mail Processing> E-mail sending status. if you emails in WAITING status ,then it is because the job “E-mail Distributor batch” is not running. To check the status of this job go to Batch jobs form – System admin> Inquiries> Batch jobs.
To verify an email was sent check the email status (Sys admin> Periodic> E-mail Processing> E-mail sending status and then check the “Allow show sent emails” box.
If it was sent then get the users to check their Junk folder in their e-mail.
HI ,
Just go through this post it helps you to identified the issue.. https://community.dynamics.com/ax/f/33/t/240673
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