I have a scenario where I want to use the "Most Recent" value for a customer profile which is blank, rather than an older populated value, but CI-D unified data is not working as expected.
Both data sources have a date time field, and this is what I am using for recency.
My first data source in more recent with a blank value. My second data source is older with a populated value.
However, on the unified customer profile, I am still getting the populated value, when I actually want the blank value to replace it.
How can I get the blank value to be selected? Or does CI-D only ever use the most recent populated value?