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Service | Customer Service, Contact Center, Fie...
Unanswered

"Move This" works inside of Remote Assist, but "There" doesn't yet.

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Posted on by 35

After using the "Move This" command on a 2D slate, we can use the  "There" command to place the window.

However, "There" does not respond inside of Remote Assist.

Normal behavior:   Outside of remote assist, if a 2D slate window is opened, it can be placed by using the "Move This" -> "There" commands.

When inside of Remote Assist, I can say, "Move This", but the "There" command is not implemented.  

The user can still air-tap which does the same purpose as "There", but it is not intuitive at first.

For the voice commands to be congruent, please implement the "There" voice command inside of Remote Assist!

I have the same question (0)
  • Raidenn Profile Picture
    35 on at

    I took a screenshot of the error, even though we see  "Say 'There' to place" in the screenshot, it is actually not visible in real life and does not respond to "There" when inside of Remote Assist.

    pastedimage1628086836053v1.png

  • Community Member Profile Picture
    on at

    Hi,

    The `There` command is not provided in the official document:

    https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/voice-commands-hololens#voice-commands

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Frank Gong

  • Raidenn Profile Picture
    35 on at

    Hi Frank,

    "There" is an extension of the "Move This" command which is a General Speech command to navigate throughout Windows Mixed Reality and get around faster.

    docs.microsoft.com/.../hololens-cortana

    Maybe I am in the wrong spot to report the issue, but since it is already half-implemented inside of Remote Assist that hopefully I can bring attention to it.  

    Why would my screenshot have, "Say There to place"? if it was not supposed to be part of the documentation?

  • RyanN Profile Picture
    Microsoft Employee on at

    Hi Folks

    The RA voice commands are different than ths OS.

    If I understand correctly you are looking for pin/unpin behaviour: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/voice-commands-hololens#voice-commands 

    pastedimage1628177129660v1.png

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