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E-Mail Customer Journey header failed SPF test

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Posted on by Crownd

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Hi all!

Anyone else experiencing problems when sending out email campaigns with dynamics marketing? We have set up all the required DNS entries for our domain(eurkey1._domainkey, eurkey2._domainkey etc.) but our emails still land in the spam filter of some servers. Also in the delivery details we see that that the mails have apparently been delivered successfully but one of our contacts sent us this error message:

SPF Sender Policy Framework match
Email in From: header failed SPF test

Anybody has an idea how we can avoid this?

Best Regards

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Leco Lv Microsoft Employee on at

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Hi partner,

Since headers involve private information, you can open a ticket for help from Microsoft Teams.

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