Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Unanswered

E-Mail Customer Journey header failed SPF test

(0) ShareShare
ReportReport
Posted on by 11

Hi all!

Anyone else experiencing problems when sending out email campaigns with dynamics marketing? We have set up all the required DNS entries for our domain(eurkey1._domainkey, eurkey2._domainkey etc.) but our emails still land in the spam filter of some servers. Also in the delivery details we see that that the mails have apparently been delivered successfully but one of our contacts sent us this error message:

SPF Sender Policy Framework match
Email in From: header failed SPF test

Anybody has an idea how we can avoid this?

Best Regards

  • Leco Lv Profile Picture
    Leco Lv on at
    RE: E-Mail Customer Journey header failed SPF test

    Hi partner,

    Since headers involve private information, you can open a ticket for help from Microsoft Teams.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Congratulations 2024 Spotlight Honorees

Kudos to all of our 2024 community stars! 🎉

Meet the Top 10 leaders for December

Congratulations to our December super stars! 🥳

Start Your Super User Journey

Join the ranks of our community heros! 🦹

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,759 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,468 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans