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Hello,
recently I posted an invoice that has purchases $0.00 but when you go under Distributions all the accounts have amounts.
I cant void it in Void Historical Transaction because its not showing there...
The distribution accounts- now that I have posted correct invoice, have double amounts.
How do I void it?
Thank you in advance
Lucy
Hi Lucy-
Thank you for submitting your question on the Forums. If you are not able to pull up a transaction in the front-end of GP to void, and we know there is data corruption, we need to see the data in the SQL tables. You will want to open a support case so that an engineer can gather and review all of the data for this transaction using a script. They can then determine how to best proceed to resolve the issue. Thank you for your understanding.
Let us know if you have any further questions. Have a great day!
Adam G.
Microsoft Dynamics GP
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