Hey,
With the recent changes opening up Case resolution dialog box, do anyone know how to customize the dialog box when converting a case to a knowledge article?
For an example removing Subject and making the "content" box bigger. It could really need some improvements.
Any ideas are appreciated!
Hello,
I'm afraid Microsoft provided possibility to customize "Close Opportunity" and "Resolved Case" dialog windows only.
So I'm afraid there is no easy way on how you can customize dialog you mentioned.
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