Access token in not valid to access create phone call activity API of Dynamics 365

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Posted on by Abhinav_Nimesh

We have generated access token using oauth2.0 using URL login.microsoftonline.com/{Directory (tenant) ID}/oauth2/token
with scope: openid offline_access xxx.xxx.dynamics.com/.default

But it is not valid for accessing create phone call activity API (Failure reason is unauthorized)

But when we generate an access token using password and grant type password and resource= our CRM instance URL then it is valid

What should be the scope/configuration needed, so that access token is valid for creating phone call activity API od Dynamics 365

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LeoAlt 16,341 Moderator on at

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Hi partner,

I found some information for your reference.

nishantrana.me/.../

docs.microsoft.com/.../authenticate-oauth

www.c-sharpcorner.com/.../

According to the above links, password and URL is required to link to D365 and get data.

Regards,

Leo
Abhinav_Nimesh 30 on at

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Thanks for response

but the token is generated as per nishantrana.me/.../ link but it is unauthorized in accessing d365 API to create phone call activity

And when the token generated using a password it is valid and phone call activity created.

FYI: Postman screen screenshots
Abhinav_Nimesh 30 on at

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Thanks!

It is working fine now
LeoAlt 16,341 Moderator on at

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Hi partner,

Thanks for your reply.

I'm so glad to hear that you've resolved your problem!

Best Regards,

Leo