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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / D365 Sales SMS
Customer experience | Sales, Customer Insights,...
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D365 Sales SMS

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Posted on by Community member 2
Are there plans to include MMS (Images, videos, gifs) in the D365 Sales App?
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    Community member Profile Picture
    Community member 2 on at
    D365 Sales SMS
    The first answer was no help We have exhausted the documentation as far as we are aware of. We have implemented D365 Sales SMS into our CRM but specifically are inquiring about the ability to send pictures and videos. 
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    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at
    D365 Sales SMS
    Hi Partner，
    You can refer to the following link to integrate SMS in Sales.
    This article explains how to set up the SMS service provider with phone numbers in Dynamics 365 Sales.
    https://learn.microsoft.com/en-us/dynamics365/sales/configure-sms-provider
    I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
    Regards,
    Leah

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