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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... D365 Sales SMS

Customer experience | Sales, Customer Insights,...

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D365 Sales SMS

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Are there plans to include MMS (Images, videos, gifs) in the D365 Sales App?

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Leah Ju Microsoft Employee on at

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Hi Partner，

You can refer to the following link to integrate SMS in Sales.

This article explains how to set up the SMS service provider with phone numbers in Dynamics 365 Sales.

https://learn.microsoft.com/en-us/dynamics365/sales/configure-sms-provider
I hope you can verify my answer if it helps you! If you have any questions, please feel free to contact me.
Regards,
Leah

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Community member 2 on at

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The first answer was no help We have exhausted the documentation as far as we are aware of. We have implemented D365 Sales SMS into our CRM but specifically are inquiring about the ability to send pictures and videos.

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