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Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

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Cannot Upload Videos to Dynamics 365 Guides PC ,whether is mp4 or avi format.Display as follows

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  • Brian_90Web Profile Picture
    Brian_90Web 15 on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    Thanks for the information. I found the site https://www.movavi.com/ and read about software that helps to compress video. I also found how to save a video in different formats. Now my work will go faster.

  • DavePinch Profile Picture
    DavePinch on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    Thank you for posting. Windows 10 has a built-in video editor, which you should be able to access from the Start menu - but I would be happy to learn of your recommendations/findings for other users on the forum.

     pastedimage1623448300694v1.png

  • JeffThorsen777 Profile Picture
    JeffThorsen777 10 on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    I often work with video, as it is related to my work. My friend recommended me find out more about software that helps to compress video. In addition, I found many useful functions for myself. Maybe it will come in handy for you.

  • Brian_90Web Profile Picture
    Brian_90Web 15 on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    I also faced with such a problem. I was told that maybe it is worth compressing the video and then there will be no problems. I want to find a similar program, but I haven’t succeeded yet.

  • Verified answer
    RyanN Profile Picture
    RyanN on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    Today's release should have addressed this issue. Please let us know if you continue to encounter issues.

  • Suggested answer
    RyanN Profile Picture
    RyanN on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    Hi JOE

    We have identified the underlying issue which we believe is causing this error.

    We'll be releasing a fix on August 4th. In the meantime, you can follow these instructions and it will likely resolve it for you: www.howtogeek.com/.../

    Thanks

    Ryan

  • Suggested answer
    Vincent Guigui Profile Picture
    Vincent Guigui 315 on at
    RE: Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

    Your video may be too big, try to resize it before upload.

    Additionally, could you check you have properly set the Max Email Size as mentioned here:

    https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/setup-step-two#change-the-maximum-upload-file-size

    Regards

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