Cannot Upload Videos to Guides PC App,whether is mp4 or avi format.

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Posted on by JOE.Sun

Cannot Upload Videos to Dynamics 365 Guides PC ,whether is mp4 or avi format.Display as follows

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Vincent Guigui 315 on at

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Your video may be too big, try to resize it before upload.

Additionally, could you check you have properly set the Max Email Size as mentioned here:

https://docs.microsoft.com/en-us/dynamics365/mixed-reality/guides/setup-step-two#change-the-maximum-upload-file-size

Regards

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RyanN on at

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Hi JOE

We have identified the underlying issue which we believe is causing this error.

We'll be releasing a fix on August 4th. In the meantime, you can follow these instructions and it will likely resolve it for you: www.howtogeek.com/.../

Thanks

Ryan

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RyanN on at

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Today's release should have addressed this issue. Please let us know if you continue to encounter issues.

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Brian_90Web 15 on at

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I also faced with such a problem. I was told that maybe it is worth compressing the video and then there will be no problems. I want to find a similar program, but I haven’t succeeded yet.

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JeffThorsen777 10 on at

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I often work with video, as it is related to my work. My friend recommended me find out more about software that helps to compress video. In addition, I found many useful functions for myself. Maybe it will come in handy for you.

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DavePinch on at

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Thank you for posting. Windows 10 has a built-in video editor, which you should be able to access from the Start menu - but I would be happy to learn of your recommendations/findings for other users on the forum.

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Brian_90Web 15 on at

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Thanks for the information. I found the site https://www.movavi.com/ and read about software that helps to compress video. I also found how to save a video in different formats. Now my work will go faster.

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