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Customer experience | Sales, Customer Insights,...

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Missing Lead Management > Scoring Models from Real-time journeys

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Posted on by Ariel

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Currently working through Real-time journeys training and don't have access to the areas outlined on this training page.

Create scoring models - Training | Microsoft Learn

Within real-time journeys, there is no Lead Management > Scoring Models area in the nav bar.

Is anyone else missing this, or has this moved under another section?

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Leah Ju Microsoft Employee on at

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Hi,

As the training page said, you need turn on this feature firstly.

In the app, opearte the following steps:

Result:

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

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